How can we help?

Get support for Expense Tracker. Browse the FAQ below or reach out to our team directly.

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Email Support

Send us a message and we'll respond within 1–2 business days.

support@lyonsoft.app →

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Privacy Policy

Read how we protect your data and what information we collect.

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Frequently Asked Questions

Quick answers to common questions about Expense Tracker.

Yes! Core features — adding expenses, categories, and basic reports — are completely free with no ads. Optional premium features may be available as a one-time in-app purchase.
All your expense data is stored locally on your device. We do not store your data on our servers. If you enable the optional iCloud sync, your data is synced through your personal Apple iCloud account only — Lyónsoft cannot access it.
Enable iCloud sync in the app settings (Settings → iCloud Sync). Your data will automatically sync across all your iOS devices signed in with the same Apple ID. Make sure iCloud Drive is enabled in your iOS Settings.
Go to Settings → Export Data to download a CSV file of all your expenses. You can open this file in Numbers, Excel, or any spreadsheet app.
You can delete individual expenses by swiping left on them, or delete all data via Settings → Delete All Data. Uninstalling the app also removes all local data from your device.
Please email us at support@lyonsoft.app with a description of the issue, your iOS version, and the app version (found in Settings → About). Screenshots are always helpful!
Refunds are handled by Apple. Visit reportaproblem.apple.com to submit a refund request directly to Apple. Lyónsoft is unable to process refunds directly.
Expense Tracker requires iOS 16.0 or later. We recommend keeping your device updated to the latest iOS version for the best experience and latest features.