Delete your LyoSpend account

1. Delete your account in LyoSpend

1. Open LyoSpend and sign in to the account you want to delete.
2. Open the Settings tab.
3. Choose Delete Account.
4. Review the cloud workspaces and local Personal data shown in the confirmation sheet.
5. For an email/password account, enter the current password when requested. Google accounts may require Google reauthentication.
6. Choose Delete Account Permanently and confirm.

Account deletion is permanent. If the session is too old, LyoSpend asks you to sign in again before it can complete the deletion.

2. Request deletion by email

If you no longer have access to the app or device, email support@lyonsoft.app.

Send the request from the email address used for LyoSpend sign-in where possible. Include:

• The app name: LyoSpend.
• The account email address.
• A clear request to delete the account and associated data.

Do not send your password, verification codes, or payment card details. We may request reasonable proof of account ownership before processing the request.

3. Data deleted

• The Firebase Authentication account and associated sign-in identity.
• Cloud workspaces owned by the account, including their transactions, budgets, goals, recurring items, debts, categories, tags, members, and invitations.
• The account's membership in shared workspaces owned by other people. Those workspaces and their data remain available to their owners and remaining members.
• Local workspace data on the device when the deletion flow's Keep Personal option is turned off.

When Keep Personal remains on, the Personal workspace stays on that device as local-only data. It is no longer associated with the deleted cloud account.

4. Data that may be retained

Limited records may be retained when required for security, fraud prevention, legal compliance, dispute resolution, or backup rotation. Such records are retained only for the period needed for that purpose and are not used to restore the deleted account.

Transactions or other records belonging to a shared workspace owned by another user are not deleted when you leave that workspace. They remain under that workspace owner's control.

5. Processing time

In-app deletion starts immediately after successful reauthentication and confirmation. Email requests may require ownership verification and are normally processed within 30 days.

6. Delete selected data without deleting the account

You can delete individual transactions and other supported records from within LyoSpend. For a deletion request that is not available in the app, contact support@lyonsoft.app and describe the data you want removed.