How can we help?
Find answers about medicine schedules, notifications, reports, Premium features, and the current platform availability of Pill Reminder.
Email Support
Tell us what happened and include your device and app version when possible.
support@lyonsoft.app →Rate the app
Share feedback or leave a review on the App Store.
Open App Store →Privacy Policy
Learn how schedules, reports, analytics, ads, and purchases are handled.
Read privacy policy →Terms of Use
Review the terms and the medical-information disclaimer.
Read terms →Frequently asked questions
How do I add a medicine?
Open the Reminder tab, tap the add button, then enter the medicine name, dosage, start date, appearance, and one or more reminder times. Save the schedule to begin receiving notifications.
How do I mark a dose as taken or missed?
Open the Report tab to see reminder entries grouped by date. Tap an entry to update its status as taken or missed. The Home tab also shows pending reminders that need attention.
Can I set more than one reminder time per day?
Yes. A medicine can have multiple reminder times in a day. The app schedules reminders based on your device timezone and refreshes them when the app starts or returns to the foreground.
Does Pill Reminder support birth-control schedules?
Yes. When adding or editing a medicine, you can select a built-in cycle such as 21 days taking and 7 days break, or another supported take/break combination.
Why did I not receive a notification?
Check that notifications are allowed for Pill Reminder, the reminder is active, the device is not silencing notifications, and the app is not restricted by Focus, battery, or background settings. Also confirm the medicine start date and reminder time.
Can I customize the notification sound?
Yes. Open Settings and choose Notification Sounds. Some additional pill-themed sounds may be available as Premium features.
Where is my medicine data stored?
Your schedules and reports are stored locally on your device. Pill Reminder does not require an account or upload your medication records to Lyonsoft. See the Privacy Policy for details about optional analytics, ads, messaging, and purchases.
Is Pill Reminder available on Android?
The current release is available on the App Store for iPhone and iPad. The Android version is in development and is not currently available on Google Play.
How do I restore Premium?
Open the Premium screen and choose Restore Purchases while signed in to the same Apple account used to buy Premium. If the purchase still does not appear, email support with the app version and purchase details. Do not send payment card information.
Is this app medical advice?
No. Pill Reminder is a scheduling and record-keeping utility, not a medical device or medical advice service. Always follow your healthcare professional's instructions and verify your schedule.
What should I include when contacting support?
Include your device model, iOS/iPadOS version, app version, the steps that caused the problem, and a screenshot if useful. Never send passwords, verification codes, or private medical records unless a safe diagnostic detail is specifically requested.
For support, email support@lyonsoft.app. We aim to reply within a reasonable time on business days.