Phone Cleaner Support
Help for the iPhone and iPad cleaning and compression app.
Release status: Phone Cleaner is available on the App Store for iPhone and iPad. Open the Phone Cleaner & Smart Compress listing.
What does Phone Cleaner do?
It helps you find screenshots, similar photos, duplicate photos, duplicate videos, and large videos. It also includes photo and video compression, contact cleanup and backups, Fast Cleaning, and a protected Secret Space.
Which platforms are supported?
Phone Cleaner currently supports iPhone and iPad with iOS or iPadOS 11.4 or later.
Does Phone Cleaner require an account?
No. The app does not require sign-up. Your media, contacts, local backups, settings, and Secret Space content are stored and processed on your device.
How do I recover deleted photos and videos?
Phone Cleaner sends confirmed deletions to the Photos app's Recently Deleted album. Open Photos → Recently Deleted, select the items, and tap Recover before Apple's retention period ends.
Can I review items before deleting them?
Yes. Cleanup flows show candidate groups and selections before you confirm a deletion. The app only changes your library after you approve the action.
How do I restore a contact backup?
Open Backup Contacts, select the backup you want, review its contents, and choose Restore. Backups are kept locally by the app and do not require a cloud account.
How does Secret Space work?
Secret Space keeps selected photos, videos, and contacts behind a four-digit passcode. On supported devices, Face ID or Touch ID can be used to unlock it. Removing the app or its local data can remove protected content, so keep copies of anything important.
What is Premium?
Premium unlocks unlimited access to paid cleanup, compression, backup, restore, or related features as configured by the app. Purchases are handled by Apple through the App Store. Subscriptions can be managed in your Apple account settings, and lifetime access is non-renewing.
Why does the app ask for Photos or Contacts access?
Photos access is needed to scan, compress, save, or delete media. Contacts access is needed to review, merge, back up, or restore contacts. You can change permission choices in iOS or iPadOS Settings.
Contact Support
Email us at support@lyonsoft.app.
Please include your device model, iOS/iPadOS version, app version, and a short description of the issue. Do not attach private photos, videos, or contact exports unless necessary.